Welcome to Gomart.lk. By accessing or using our website, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our site.

Products & Services

We do our best to ensure that all product descriptions, images, and prices are accurate and up to date. However, we do not guarantee that all information is error-free. We reserve the right to change, update, or discontinue any product or service at any time without prior notice.

Order Acceptance

When you place an order on Gomart.lk, it is considered an offer to purchase. We reserve the right to accept or decline your order for any reason. Once your order is accepted, you will receive a confirmation email.

If there are any issues or delays with your order, we will contact you using the information provided during checkout.

Payment Terms

All payments are securely processed through trusted payment gateways. You agree to pay the total amount shown at checkout, including any applicable taxes and shipping fees.

Shipping & Delivery

  • Orders are usually processed and shipped within 5 business days.

  • Shipping times may vary depending on your location.

  • You will receive an email with tracking details once your order is dispatched.

  • If you haven’t received tracking info within 6 business days, contact us at:

Returns & Exchanges

If you’re not satisfied with your purchase, we’re here to help.

  • You can return items within 30 days of receiving your order.

  • Items must be unused, in original condition, and in original packaging.

  • You will be responsible for return shipping costs.

  • For returns and exchanges, please contact:

Note: Items that have been used or installed cannot be accepted for return.

Refunds

  • Once we receive and inspect the returned item, your refund will be processed to the original payment method within 7–10 business days.

  • If you prefer a replacement, let us know when initiating the return.

    • If the replacement item costs less, we’ll refund the difference.

    • If it costs more, we’ll offer it at a discounted rate.

Order Cancellations

You may cancel your order before it has been shipped. Once an order is processed and dispatched, it cannot be cancelled.

To cancel, contact us as soon as possible via:

Order Confirmation & Shipment

  • Once your order is placed, you’ll receive an order confirmation email.

  • We then check product availability and process your order.

  • If the item is unavailable or on backorder, we’ll notify you and void the pre-authorization.

  • Once in stock, your order is shipped within 5 business days, and tracking details are sent to your email within 24 hours of dispatch.

Limitation of Liability

Gomart.lk is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our maximum liability is limited to the value of the product purchased.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Gomart.lk and may not be used or reproduced without written permission.

Updates to Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page and are effective immediately. Continued use of the site after changes means you accept the updated terms.

Contact Us

Have questions or need assistance? We’re here to help.

Phone: +94 91 390 6190 / +94 78 664 3743
Email: [email protected]