At Gomart.lk, we aim to deliver your orders quickly and reliably. Please review our shipping policy to understand how we handle and process your orders.

Order Processing

  • Processing Time: All orders are processed within 1–2 business days (excluding weekends and public holidays).

  • Cut-off Time: Orders placed after 3:00 PM will be processed on the next business day.

  • Order Confirmation: Once your order is processed, you’ll receive a confirmation email with order details and tracking information.

Shipping Options & Delivery Times

We deliver across Sri Lanka with the following shipping options:

  • Standard Shipping: Delivered within 3–5 business days

  • Express Shipping: Delivered within 1–2 business days

Shipping Fees: Charges are calculated at checkout based on the order weight, size, and destination. Occasionally, we offer free shipping promotions, so keep an eye out!

Delivery Guidelines

  • Accurate Address: Please ensure your delivery address is correct and complete. Gomart.lk is not responsible for delivery issues due to incorrect or incomplete addresses.

  • Delivery Attempts: Our courier partners will make up to 2 delivery attempts. If unsuccessful, the package will be returned to us. Additional charges may apply for reshipping.

Delays & Shipping Issues

  • Unexpected Delays: Sometimes, delays may occur due to factors like weather, courier issues, or public holidays. We’ll notify you if your delivery is affected.

  • Lost or Damaged Orders: If your package is lost or arrives damaged, please reach out to us within 7 days of the expected delivery date. We’ll coordinate with the shipping provider to resolve the issue.

Contact Us

If you have any questions or concerns about your delivery, contact us: